Overview

NADAP is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become self-sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. NADAP is dedicated to building a culturally diverse workforce, one that aspires to promote an environment that welcomes and supports diversity, equity, inclusion and affirms equal opportunities for all.

Visit us at www.nadap.org

Position Overview:

Maintain on-going contact with CareerCompass clients that have been referred to CareerAdvance, Alternative Engagement (education, internship, community service) or other HRA Programs/services. Conduct regular and ongoing outreach calls to support enrollment and engagement in CareerCompass Program. Assist Internship and Placement Coordinator with tracking employed CareerCompass clients through the 30-day, 180-day and 365-day employment milestones. Identify any personal and social problems that may arise during employment or service placement and make appropriate referrals to assist the client. Meet with clients for any HRA scheduled re-assessment appointments.

Responsibilities

• Conduct regular outreach to clients that have been referred into Alternative Engagement, Internship, Community Service and Career Advance in an effort to consistently track and document their progress on goals as outlined in their CareerCompass Employment Plan (EP) and Individual service Plan (ISP).

• Conduct regular and ongoing outreach calls to clients in FTR and FTC status (Failure to Report and Failure to Comply) or become disengaged within the program and provide program information and benefits of participation in efforts to increase overall client enrollment within CareerCompass program.

• Conduct regular outreach and service coordination with Career Service Coordinators, Alternative Engagement partners, CareerAdvance, and other HRA Programs/services staff to obtain accurate updates on client progress. Carefully track client education and training outcomes on a monthly basis.

• For all clients referred to Alternative Engagement for enrollment, conduct a weekly follow up to maintain updates on their enrollment status. Upon acceptance of the engagement, meet with client to update the Alternative Engagement assignment in NYCWAY. The goal is to maintain a minimum 50% conversion rate from AE referral to AE assignment.

• Conduct re-assessment appointment with clients who are referred by HRA for 6-month reassessment and 1-year reassessment, update the Employment Plan and Individual Service Plan during these appointments

• Conduct intake with all clients who report to orientation with full time employment, obtain employment verification, enter FIA within 7 days of program start and follow up and track clients through the 30-day, 180-day and 365-day employment milestones.

• Maintain on-going contact with participants in an effort to identify any personal and social problems that may arise during employment and make appropriate referrals for the resolution.

• Carefully review case notes, SEAMS system, employment plan (EP) and individual service plan (ISP) for all clients prior to initiating outreach to inform the follow-up discussion.

• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.

• Attend and participate in meetings, staff development sessions and in-service training as assigned.

• Performs other duties as assigned.

Qualifications

• Formal Education:Bachelor's degree in a related field is preferred. Minimum requirements are a High school diploma or equivalent with three years of related work experience.

• Experience working with public assistance population.

• Experience with outreach and case management highly preferred

• Bilingual Spanish is a plus.

Salary: $41,000-43,500/year

Working 5 days on site.

Job Locations US-NY-New York

Posted Date 2 weeks ago (4/26/2024 3:53 PM)

ID 2024-2827

Category Career Compass- Manhattan