Director of Web Services and Digital Presence (IT Acd Tech Dir (HEO)) - Instructional Computing & Information Technology (ICIT)

POSITION DETAILS

The Director of Web Services and Digital Presence (IT Acd Tech Dir (HEO)) reports directly to the Chief Information Officer with dotted line report to Deputy Chief Information Officer. In addition to the CUNY Title Overview, responsibilities include but are not limited to the following:

· Provide Digital Presence managerial leadership over Hunter's Websites, Social Media channels, and other Communications platforms in support of the college's academic mission

· Plan, drive and manage complex projects and initiatives designed to improve the colleges overall Digital Presence

· Support and conduct the revision, conversion, migration and ongoing maintenance of the college's Websites and other Digital Presence assets.

· Develop and execute a cohesive digital strategy that supports recruitment efforts, accessibility compliance, governance, and maintenance planning.

· Conduct accessibility initiatives and regular compliance audits, coordinate accessibility awareness training, and ensure compliance with federal ADA WCAG accessibility standards.

· Coordinate and optimize various communications channels to present a unified and impactful image of the college

· Implement targeted strategies to enhance the college's recruitment efforts, showcase its strengths, and manage its online reputation effectively.

· Provide focus on user-centric design, content optimization, and usability enhancements to create a positive online experience (User Experience and User Interface)

· Develop and implements content control strategies, editorial calendars, and quality control processes to keep content fresh, engaging, and on-brand.

· Leads the college to stay current, ensuring that Hunter remains at the forefront of digital innovation.

· Develop and use analytics, search engine optimization, etc., to track the performance of digital efforts and develop key performance indicators to assist informed decision-making and continuous improvement

· Promote a collaborative and innovative team culture, leading to high employee satisfaction and retention.

QUALIFICATIONS

Bachelor's Degree and eight years' relevant experience required.

Preferred Qualifications :

• Passionate about using digital presence assets to support the college’s academic mission

• Comfortable working with all levels of the organization

• Six to ten years of Web Development and managerial experience

• Proficient project manager

• Experience implementing cyber-security controls across networks and applications in a complex, evolving, heterogeneous, virtualized environment

• Knowledgeable with technologies and systems such as: CUNYfirst Data, Xenegrade Data, CSS, JavaScript, Django, EWS, XML, JSON, PHP, Shiboleth, Active Directories, Visual Studio, CPanel, SQL, MySQL, Office 365, and Sharepoint to deliver comprehensive and integrated web solutions.

• Excellent written and oral communications skills

• Ability to use independent initiative to solve problems

CUNY TITLE OVERVIEW

Oversees a College instructional technology facility, multimedia center, research technology unit, or related area

• Provides expertise in a variety of technologies and equipment used to support academic instruction and/or research

• Ensures quality customer service to all clients, particularly faculty and staff

• Develops and executes long-term technology plans and manages acquisition of appropriate equipment and services

• Oversees installation, maintenance, and repairs of technical equipment

• Evaluates usage, capacity, systems performance, and security considerations, and implements upgrades as required

• Establishes operation and maintenance routines, manage day-to-day technical operations, and oversees assigned staff

• May serve as Deputy to a Chief Information Officer or other technology executive

• Performs related duties as assigned.

Job Title Name: IT Academic Technology Director

CUNY TITLE

Higher Education Officer

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary commensurate with education and experience ( $100,329- $141,858).

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

Applications must be submitted online by accessing the CUNY Portal on City University of New York job website www.cuny.edu/employment. To search for this vacancy, click on SEARCH ALL POSTINGS and in SEARCH JOBS field, enter the Job Opening ID number 28455.

Click on the "APPLY NOW" button and follow the application instructions. Current users of the site should access their established accounts; new users should follow the instructions to set up an account.

Please have your documents available to attach into the application before you begin. Note, the required material must be uploaded as ONE document under CV/ Resume (do not upload individual files for a cover letter, references, etc.). The document must be in .doc, .docx, .pdf, .rtf, or text format- and name of file should not exceed ten (10) characters – also DO NOT USE SYMBOLS (such as accents (é, è, (â, î or ô), ñ, ü, ï , –, _ or ç)).

Incomplete applications will not be considered.

Please include:

• Cover Letter and/ or Statement of scholarly interests

• Curriculum Vitae/ Resume

• Names and contact information of 3 references

(Upload all above listed documents ¿ as ONE single file-- PDF format preferred.)

CLOSING DATE

The committee will begin reviewing complete applications on June 3, 2024. Applications submitted after the deadline will only be considered if the position(s) remain open.The search will stay open , and screening and review of applications will be ongoing-- until the position is filled.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28455

Location

Hunter College