Job Description

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

• We maintain building and resident safety and health

• We create opportunities for New Yorkers through housing affordability

• We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.

Your Team:

The Office of Asset and Property Management (APM) leads the agency’s effort to protect the City’s investment in affordable housing and ensure that properties remain stable and affordable over the long-term. APM actively monitors the performance and regulatory compliance of projects sponsored, supervised, and owned by the City, and connects people to affordable housing opportunities.

The Office of Asset and Property Management (APM) is composed of five divisions, which includes the Divisions of Asset Management, Property Management & Client Services, Housing Supervision, Housing Opportunities & Program Services, and Co-op Readiness & Technical Services.

The Division of Co-op Readiness & Technical Services (CRTS) oversees three (3) programs within the Office of Asset and Property Management (APM). The programs are the Tenant Interim Lease (TIL) program which trains and assists tenant associations in city-owned buildings to develop economically self-sufficient low-income cooperatives; the Technical Services program, which provides technical resources to the divisions within APM; and the newly formed Lead Unit which is responsible for assuring lead-safety in city-owned buildings within APM.

Your Impact:

As a Building Coordinator in the TIL program, you will be responsible for monitoring a portfolio of Tenant Associations (“TA”) to ensure program compliance including rent collection, repairs and maintenance, financial reporting, monitoring elections, coordinating relocation activities and active participation in trainings and workshops.

Your Role:

Your role as a Building Coordinator will be to serve as the liaison between the TIL program and the TAs and are responsible for monitoring the TAs officers who act as property managers on behalf of HPD.

Your Responsibilities:

• Carry a portfolio of 10-15 TAs and will be responsible for monitoring and providing technical assistance to ensure program compliance.

• Report and coordinate resolution of emergency repair issues reported by tenants with relevant TIL staff, including outreach to tenants to confirm conditions, arrange and follow up on inspections and repairs, and if required coordinate building vacate orders for safety concerns.

• Maintain and communicate TA information on the TIL portfolio including TA board members, TA meetings, occupancy levels, building conditions, repair activities and other field operations information with other staff in the TIL program to ensure program has up-to-date information.

• Conduct site visits regularly to the buildings in assigned portfolio to meet with the TA and tenants and to assess and report on building conditions, including conducting roof-to-cellar inspections, and creating building repair and maintenance reports.

• Work with TAs to meet municipal regulations for property managers including coordinating lead and occupancy surveys, multiple dwelling registrations, addressing departmental violations, e.g., from Department of Buildings (DOB), Department of Sanitation (DNSY) etc.

• Undertake TIL program initiatives with TAs including, assisting with relocation activities, utility account monitoring, ensuring TAs have valid boiler and elevator contracts, and regularly inspecting and collecting vacant unit keys.

• Complete a variety of reporting including, compliance reports, site visit reports, field reports, inspection reports, meeting notes, board election results, attendance sheets and other reporting as required.

• Attend meetings with TAs that typically take place in evening hours, at building premises.

• Perform other duties as assigned by supervisors.

Preferred skills:

• Minimum 3 years of property management and building maintenance experience.

• Professional and effective interpersonal communication skills, including conflict resolution and management.

• Excellent time management skills and the ability to prioritize tasks in accordance with program objectives.

• Must be computer literate including demonstrated proficiency in MS Outlook, MS Word, MS Excel.

• Familiarity with HPDInfo and violation tracking systems for DOB, DOHMH, DSNY, DEP, etc. a plus

• Fluency in Spanish language a plus.

• This is a field position that requires daily travel throughout the City of New York via public transportation.

• This position requires evening and/or weekend hours during emergencies.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.