Job Description

• 1-3+ years of experience in a Customer Service focused role

• Experience with handling financial documents (having some financial acumen)

• Detail Oriented

• Experience with Microsoft Suite

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

• Non-profit experience

• Salesforce experience Insight Global is seeking a Donor Stewardship Coordinator for one of our clients located in Harrisburg, PA. Our client is a state-based think tank with a top-notch team of policy analysts and communication experts. They are focused on their core values of integrity, treating everyone with dignity, and pursuing productive solutions to problems. This role will be located in Harrisburg, PA and be required to be onsite five days a week, and parking will be paid for.

To be successful in this role, you must be a customer-centric, detail-oriented team player who will support all aspects of our client's organization. You will support various clients, partner organizations, and administrators of our client's donation processing at their headquarters in Harrisburg. You will play a critical role on the stewardship team dedicated to supporting a growing and robust stewardship program that provides an exceptional philanthropic experience for donors at all levels. Primary responsibilities include processing contributions, assisting the development team with administrative support, and, when needed, supporting onsite office operations.

Additional responsibilities will include:

• Administer gift caging process, which includes gift entry and acknowledgment procedures, making timely thank you calls, and sending customized donor correspondence, including at the executive level.

• Provide regular reports to appropriate teams and clients about donor giving and gifts.

• Update donor files with contact information and stewardship preferences, pass along correspondence to colleagues from donors with whom they have relationships, and respond and log interactions from donors who don't have a relationship with a colleague.

• Provide support for a variety of donor stewardship activities, including events, mailings, and giving clubs. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.