Job Information
CUNY Enrollment Registrar Coordinator (aHEO) in Bronx, New York
Enrollment Registrar Coordinator (aHEO)
POSITION DETAILS
Reporting to the Assistant Registrar, the Enrollment Registrar Coordinator will require thorough knowledge of the enrollment processes in CUNYfirst for all students (transfer and continuing) and all special programs. This individual will be part of the New and Transfer Students enrollment which includes providing navigation on how to enroll in CUNYfirst and how to access their audits in Degreeworks.
In additional to the position overview the Enrollment Registrar Coordinator will be responsible for but not limited to :
On a daily basis, ensure staff is meeting outcomes assessment
Triage any issues which arise with student related concerns
Onboarding new College Assistants as it relates to customer services
Make certain that all resources (website pages, guides and forms) are maintained
Provide guidance for customer service-related concerns that arise with Registrar staff during hours of operation at the
Registrar One Stop.
Act as an agent and liaison for Parchment Transcript services
Overseeing the automated workflows and related automated forms that support declaration of majors and minors, changing grades, record medication requests and student facing forms.
Coordinate with departments in certifying students for professional licensure and enrollment verifications.
Support and assist staff in record maintenance activities and processes, which includes but not limited to, bio demographic updates, transcript processing.
Support and assist in the scanning archive project.
Assist as a back-up, with processing WN Reversal Forms on the students’ record which includes updating the attendance roster in CUNYfirst to denote the attendance update. Assists with calls to the department when there are many outstanding attendance or grade rosters.
Collaborate with Financial Aid to ensure we have cadre of Federal Work Study students which will be supervised and managed by the candidate.
Additional duties and responsibilities as assigned by the Senior Registrar, Deputy Registrar, and Assistant Registrar.
QUALIFICATIONS
Bachelor's Degree required.
CUNY TITLE OVERVIEW
Provides operational support for registration operations.
Provides advice on academic and administrative registration requirements
Interprets and communicates academic, registration and enrollment policies and procedures
Assists with registration and provides information to prospective and enrolled students in registration and records-related areas
Complies, generates, and updates various reports, catalogs, and inventories
Maintains compliance with established record release procedures, including the Family Education Rights and Privacy Act (FERPA)
Collaborates with College and University offices to address inquires and concerns and resolve student registration and record problems
May participate in activities related to course scheduling and maintaining course databases
May monitor and revise the content of web pages and other communication materials
Performs related duties as assigned.
CUNY TITLE
Assistant to HEO
FLSA
Non-exempt
COMPENSATION AND BENEFITS
Salary commensurate with education and experience. $44,411-$47,861
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information.
Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).
CLOSING DATE
May 09, 2024
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
Job ID
28109
CUNY
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