If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU!

Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team!

Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York.

Schedule: This is a full-time, Monday through Friday position.

Job Status: Full-Time / Non-Exempt

Compensation: up to $20.257 per hour

Primary responsibilities include:

• Assisting with all front desk activities such as greeting clients and visitors.

• Assisting with entering and ensures all billing and payment posting information is accurate.

• Monitoring and scheduling appointments

• Inputting of assessment information

• Preparing new client charts

• Assisting with collections on delinquent accounts.

• Set up payment arrangements.

• Completes other assignments as assigned.

Requirements

QUALIFICATIONS:

• One (1) year of front desk experience, preferably in the healthcare industry.

• Detail Oriented, Strong Organizational Skills, Analytical Skills, and Problem Solving Skills

• Medical Billing or Insurance Billing Experience preferred

• Ability to bend, lift, and reach overhead. Ability to lift up to 25 pounds.

EDUCATION AND TRAINING:

• HS diploma or GED required

• Associate’s Degree in Business or related field preferred

Benefits

• 11 paid holidays per calendar year

• Vacation, Personal, and Sick Time (up to 200 hours per year to start)

• Medical, Dental, & Vision Insurance

• Flexible Savings Account & Health Savings Account depending on medical plan

• AFLAC Supplemental Benefits

• Benefit Buyout option if coverage is waived

• Voluntary Short-Term Disability & Life Insurance

• Company paid Life Insurance Policy at two times annual salary

• Company funded Retirement Plan

• 401k option to further save for retirement

• Tuition Reimbursement Program

• Partnership with Maria College (https://mariacollege.edu/admissions/tuition-partnerships/hope-house) – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents

• Assistance with CASAC and/or Licensing Applications/Exam

• EAP Program for you and your family

• Legal/ID Shield Insurance